Returns & Refund Policy
At Surfside Wear, we want you to feel confident with your order. If something is not right, please contact us so we can help.
Return Window
Returns may be requested within 7 days of delivery.
Return Conditions
To be eligible for a return, items must be:
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Unworn
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Unused
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Unwashed
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With original tags attached
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In original packaging when possible
Items must be returned in the same condition they were received.
Final Sale Items
For hygiene and product safety reasons, the following items are final sale and cannot be returned:
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Swimwear
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Jewelry
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Accessories
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Clearance or final sale items
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Gift cards
Starting a Return
To request a return, contact us at:
Please include your order number and the item you would like to return.
Do not send any return back without contacting Surfside Wear first. Return instructions will be provided after your request is reviewed.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Damaged or Incorrect Items
Please inspect your order when it arrives. If your item is defective, damaged, or incorrect, contact us as soon as possible at:
Please include your order number and photos of the issue so we can review it.
Refunds
Once your return is received and inspected, we will notify you if the refund is approved.
Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to process and post the refund.
Questions
For return questions, contact us at: